Senior Office Administrator

Wednesday, 14 August 2019 13:10


  • Salary: Negotiable
  • Work Type: Full Time
  • Sub Title: Employment Equity
  • Area: Johannesburg
  • Consultant Email:


  • Minimum of a Marketing / Financial / Business Administration or related degree / diploma
  • Minimum of 5 years’ commercial experience within the industrial or engineering sectors
  • Specifically, a strong background in finance / bookkeeping, customer / sales and supplier services
  • Proficient in MS Office and SAP (preferably SAP B1)


  • Promoting all products from the Company Group + 3rd Party Companies, related to the market and as directed by the manager.
  • Maintain a professional & pro-active telephone relationship with both existing and prospective customers.
  • Pro-actively seek new business, as defined by management.
  • Answering all incoming calls into the mainline of the company and effectively deal with all customer enquiries.
  • Ensure that all Pro-Formas, Orders and quotations are expedited within the same day.
  • Liaise between colleagues, suppliers and customers to efficiently respond to product & delivery related enquiries
  • Maximize sales by up-selling, on incoming and outgoing calls.
  • Ensure all orders received are entered on SAP, accurately & timeously.
  • Interact daily with colleagues and update them on any developments in sales
  • Ensure that the Manager is kept informed of any developments relevant to the business and customers.
  • Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, escalate matters to the Manager.
  • Updating & maintaining all customer information on a database
  • Collecting goods from stores, managing walk-in customers, packing parcels for collection.
  • Managing manual systems for invoices, deliveries, Pro-Forma’s, Quotes and capturing on SAP.
  • Maintaining & updating shipping files for all Bank Forex payment due dates.
  • Ensure monthly reporting of SAP transactions are correct, assist with stock-taking and provide administrative support to the UMS bookkeeper and the manager
  • Maintaining customer account files and customer credit lines, by liaising with the UMS bookkeeper and customers.
  • Purchasing & expediting of products from the company & 3rd Party Suppliers
  • Processing and expediting all incoming & returned shipments and documentation
  • Prepare all necessary bank documentation to ensure Forex payments are paid in due time.
  • Regular liaison with suppliers, freight forwarders, customs to ensure goods are delivered on time.
  • Organisation of all administrative activities in the office as directed by management
  • Managing filing systems
  • Co-ordinating and arranging purchase of office sundries.
  • Arranging regular testing of electrical equipment and safety devices
  • Attending trade shows, conferences and training, as directed by management
  • Host all visitors, colleagues and guests (meals, accommodation, itineraries’ etc.)
  • Coordinate meetings, programs, or events (venues, scheduling of dates, times, agenda and minutes).
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